Privacy Policy

dhaka 777 treats the protection of its users' personal information as its highest priority. This Privacy Policy ("Policy") applies to the website at https://dhaka777.cam and all services connected to it. The Policy explains what information we collect, why we collect it, and how we process it.

By using this platform, you are considered to have given your consent to the data processing practices described in this Policy. This Policy should be read together with our Terms and Conditions, as the two documents together form the overall framework governing use of the platform.

This Policy applies only to information provided on the dhaka 777 platform. Third-party websites and software operate under their own privacy policies, over which we have no control.

dhaka 777 collects several types of information. The information collected can be divided into three main categories:

2.1 Information You Provide Directly

Information you provide directly when registering an account, making a deposit, or requesting support:

• Full name and date of birth (for age verification — accounts for those under 21 are not accepted)
• Mobile number and email address
• National ID or passport number (when identity verification is required)
• Mobile wallet details (bKash, Nagad, or Rocket number — for transactions only)
• Messages or attached files submitted in support requests

2.2 Automatically Collected Information

While you use the platform, our systems automatically record certain technical information:

• IP address and device type
• Browser version and operating system
• Duration and sequence of page visits
• Session data collected through cookies and similar tracking technologies
• Transaction history and logs of gaming activity

2.3 Information Received from Third Parties

For payment processing or identity verification, we may receive limited information from approved third parties. Such information is always shared under strict agreements and used only for specified purposes.

dhaka 777 uses collected information only for the specific purposes listed below. Any other use will be stated separately:

1. Account management: To handle registration, login, password recovery, and account security.
2. Age and identity verification: To ensure no one under 21 can use the platform and to verify the true ownership of an account.
3. Transaction processing: To complete deposits and withdrawals via bKash, Nagad, or Rocket, and to maintain the related records.
4. Service improvement: To analyse user experience and improve the platform's games, interface, and services.
5. Customer support: To respond to your requests and complaints via live chat or email.
6. Bonus and promotion management: To correctly deliver welcome bonuses, weekly reloads, cashback, and other offers.
7. Fraud prevention: To detect suspicious activity and prevent multiple accounts or unauthorised transactions.
8. Responsible gaming: To monitor users' gaming behaviour and, where needed, offer support or allow limits to be set.

We do not sell your information or share it with advertisers.

dhaka 777 does not generally share users' personal information with third parties. However, limited sharing may occur in the specific circumstances below:

4.1 Service Providers

Only the necessary information is shared with organisations involved in payment processing (bKash, Nagad, Rocket), identity verification, and technology infrastructure management. These organisations act under our instructions and may not use your information for their own purposes.

4.2 Legal Obligations

We may provide information where required by a court order, a lawful request from a government authority, or applicable law. Where possible, we will try to notify you in advance of such disclosure.

4.3 Fraud and Security

Where necessary to prevent possible fraud, hacking, or other harmful activity against accounts or the service, limited information may be shared with security partners.

dhaka 777 applies a multi-layered security approach to protect user data:

• SSL/TLS encryption: All data sent to and from the platform is protected by industry-standard SSL encryption.
• Firewall and access controls: Access to internal systems is strictly limited — only authorised staff can access the information they need.
• Database security: Personal information is stored in encrypted form and regular security audits are conducted.
• Two-step verification: OTP-based verification is available when accessing your account.
• Staff training: All staff involved in data handling receive regular training on privacy policies.

However, no method on the internet is completely secure. We take every reasonable precaution, but we cannot guarantee that unauthorised access or a data breach will never occur. If you notice any suspicious activity, please notify our support team immediately.

The dhaka 777 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the quality of the service.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security — without these, the platform will not work properly.
• Functional cookies: Used to remember your language preference, gaming settings, and other personalisation details.
• Analytics cookies: Used to understand which parts of the platform are used most and to improve the service.

6.2 Cookie Controls

You can disable cookies from your browser settings. Please note that disabling essential cookies may disrupt core services such as login and transactions.

dhaka 777 retains your information for the full duration of an active account and for a defined period afterwards. The retention period depends on the type of information:

• Account information: Retained while the account is active and, after closure, for as long as required for legal and financial reporting purposes.
• Transaction records: Financial transaction data must be kept for an extended period — generally in accordance with applicable law in Bangladesh.
• Support communications: Records of customer support conversations are retained for a limited period.
• Cookies and session data: Session cookies are deleted when the browser is closed; persistent cookies generally last 30 to 365 days.

Once the required period has ended, data is securely deleted or anonymised.

As a registered user of the dhaka 777 platform, you have the following rights regarding your own information:

1. Right to access: The right to know what information we hold about you and to request a copy of it.
2. Right to rectification: The right to request correction of any inaccurate or incomplete information in your account.
3. Right to erasure: The right to request deletion of your information in certain circumstances — however, some information may not be erasable due to legal obligations.
4. Right to restrict processing: The right to request that the use of your information be limited in certain circumstances.
5. Right to opt out of marketing: The right to request that you no longer receive promotional emails or messages.

To exercise any of these rights, email us at the contact address below or reach our support team via 24/7 live chat.

dhaka 777 is strictly for users aged 21 and above. We do not knowingly collect information from anyone under 21. Age verification is mandatory at registration.

If we become aware of any account belonging to a minor, it will be closed immediately and the related information will be deleted. If a parent or guardian believes their child is using this platform, please notify our support team at once.

To learn more about responsible gaming, read our Responsible Gaming page — it includes details on setting limits, voluntary breaks, and available support.

dhaka 777 may revise this Privacy Policy from time to time to keep pace with the development of the service, legal requirements, or changes in technology.

If a significant change is made, registered users will be notified by email and a notice will be displayed on the platform. Continuing to use the platform after a change is taken as your acceptance of the updated Policy.

If you have any questions about this Policy or would like to know more about our services in general, answers to frequently asked questions can be found on our FAQ page.

If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact us through the following:

Our support team is active around the clock, seven days a week, in both Bangla and English. Privacy-related requests are generally processed within working hours.